Customer Care
At Bargello Design, we are committed to providing exceptional customer service and ensuring your shopping experience is smooth and enjoyable. Whether you have questions about our products, need assistance with a custom order, or require support after your purchase, we’re here to help!
How We Can Assist You:
✔ Custom Orders: Need a personalized design? Contact us for customization options.
✔ Order Inquiries: Have questions about your order status, shipping, or tracking? We’ll provide updates.
✔ Product Support: If you experience any issues with your order, let us know—we’ll work with you to find a solution.
✔ General Assistance: Have any other questions? Our friendly team is happy to help!
Contact Us:
📩 Email: claudia@bargellodesign.com
📍 Location: Carterton, Wellington, 5713
We strive to respond to all inquiries as quickly as possible. Thank you for choosing Bargello Design—we appreciate your support!
Privacy & Safety
At Bargello Design, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and safeguard your data to ensure a safe and secure shopping experience.
1. Collecting & Using Your Information
When you place an order, we collect necessary details such as your name, email, shipping address, and order details to process your purchase. We use this data to:
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Process and fulfill your orders efficiently
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Communicate order updates and confirmations
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Provide customer support when needed
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Improve our services and website experience
We do not collect or store any payment information. All transactions are securely processed through Stripe, our trusted third-party payment provider. We do not sell or share your personal information with third parties for marketing purposes.
2. Payment Security
We use Stripe as our trusted third-party payment processor. All transactions are encrypted and processed securely. We do not store or have access to your credit or debit card details. Your payment is handled directly through Stripe’s secure platform to ensure the highest level of protection.
3. Communication After Purchase
Once your order is successfully placed, you will receive an email confirmation. We may also contact you if:
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We need to clarify order details
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There is an issue with processing your order
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Your order has been shipped or is ready for pickup
If you subscribe to our mailing list, you will receive occasional updates on new products, promotions, and special offers. You can unsubscribe at any time.
4. Protecting Your Data
We take necessary security measures to protect your personal information. Our website is hosted by Wix, who follows industry best practices for website and data security. Wix holds SOC 2 Type 2 accreditation, ISO 27001, and other ISO certifications. Additionally, Wix complies with GDPR, CCPA, and LGPD regulations to ensure your data is handled securely and responsibly.
Bargello Design uses sub-processors, including
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Wix
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HNRY (to be updated when connected)
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Zapier (to be updated when connected)
to manage various aspects of our business operations while maintaining high security standards.
Our website uses TLS 1.2+ and automatic SSL for secure browsing and checkout, while data at rest is protected using AES-256 encryption.
5. Your Rights & Contact Information
You have the right to request access to, update, or delete your personal information. If you have any privacy concerns or need assistance, feel free to contact us at:
📩 Email: claudia@bargellodesign.com
By using our website, you agree to our Privacy & Safety Policy. We may update this policy from time to time, so please review it periodically.
Thank you for trusting Bargello Design!
Payment Methods
- Credit / Debit Cards